It’s not just one thing, the wow factor. Like a patient or family member who travels through a hospital complex, the experience is dense with sensory input. Some good, some not so good. We envision creating the wow factor through a concert of tiny considered, choreographed experiences. Together as an orchestra, our firm has a proven reputation of examining and building human-centric, design strategies based on vetted data and experience. We travel the bewildering paths with our patients and guests to produce wayfinding cues that aid our neediest visitors. Along the way, we are vigilant in mining opportunities to create inspiring places that brighten a person’s day. Then we test our research, strategy, and design. Through programming we develop phases with related budgets and we constantly monitor for code compliance. Fabrication and fulfillment, final notes in this complex symphony, are governed by meticulous management. Together, our teams are truly wowed, humbled and honored for this opportunity to partner with you on your next project.