Compassion for patients through traffic and pedestrian stress-free wayfinding
The mission of San Mateo Medical Center is to "partner with patients to provide excellent care with compassion and respect." It is a large center with an acute care hospital, specialty and ancillary services, emergency services, and administrative offices. Shannon Leigh aimed to support the medical center’s mission by creating a positive patient experience, designing both exterior and interior signage systems and overseeing the fabrication and installation. Outside, we designed traffic and pedestrian flow patterns. Inside, we created a universal wayfinding system throughout the hospital and administration buildings. Both help patients find their way without stress.